FAQs

What is the jewellery made from?

The materials used in each piece of jewellery are included in the 'Description' section of each listing.

Sterling Silver - 925 sterling silver.

Gold Vermeil - base metal 925 sterling silver, with 18k gold plating.

Rose Gold Vermeil - base metal 925 sterling silver, with 18k rose gold plating.

Brass

How do I look after my jewellery?

Care instructions:

• To protect and prolong the life of your jewellery, please avoid contact with water, perfumes, creams, hairsprays or other chemicals, which can cause silver and plating to tarnish and discolour. Allow any creams or perfumes etc. to dry before wearing your jewellery.

• We suggest removing your jewellery when showering, swimming or exercising.

• When not being worn, store your jewellery in an airtight container, somewhere dry and out of direct light. Aim to store each piece separately so as to avoid scratches and tangles.

• Silver jewellery can tarnish over time, and can be polished gently using a silver polishing cloth.

Packaging

All of our pieces come wrapped in tissue paper and cotton pouches.

How much is delivery?

We offer free standard shipping within the UK.

Shipping is £8 to Europe and £8.50 to the rest of the world. For further details please see our delivery & returns page.

What is your returns policy?

We hope that you are happy with your purchase. If, however, you wish to return your purchase for a refund or an exchange, please notify us by email us at hello@saltycoconut.co.uk within 14 days of receipt and we will provide you with details for return.

Please see our delivery & returns page for further details.

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